Arch Amenities Group, a full-service, global provider of wellness, amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced the appointment of Jessica Heger Michalak as senior vice president of operations.
Michalak formerly directed operations for OneSpaWorld's Maritime division, which manages health and wellness centers on cruise ships and at destination resorts worldwide. During her 20-year career with the company, she also led brand and business development, sales and revenue strategies, consumer experiences, marketing campaigns and training programs to support talent growth and operational success.
Following her career at OneSpaWorld, Michalak worked as an executive consultant focused on clients and brands in the wellness sector. She studied at Wellington Polytechnic in New Zealand, now part of Massey University.
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