Laura Nicli has been appointed General Manager at Pullman Dubai Creek City Centre Hotel & Residences, United Arab Emirates
Pullman Dubai Creek City Centre Hotel & Residences proudly announces the promotion of Laura Nicli to General Manager. With over 18 years of experience in the global hospitality industry, Laura has demonstrated outstanding leadership, operational excellence, and a deep commitment to guest satisfaction, team engagement, and sustainability.
Laura's career includes leading Novotel Suites & ibis Mall Avenue Dubai, where she enhanced operational performance and guest satisfaction, and serving as Resort Manager at Pullman Maldives Maamutaa Resort, where she played a key role in the pre-opening, wellness positioning, and pandemic response. She began her hospitality journey in Dubai as part of the Dubai Department of Tourism & Commerce Marketing (DTCM).
Since joining the property as Hotel Manager in November 2023, Laura has played a pivotal role in driving significant milestones. Under her leadership, the hotel achieved an 8% year-on-year increase in revenue, a 5% growth at the Residences, and earned prestigious certifications including Green Globe, LEED, and Safe Hotel. Laura also spearheaded key initiatives such as the award-winning 25th Anniversary Campaign and sustainability collaborations with The Waste Lab.
Reflecting her commitment to excellence, Laura was recently shortlisted for the "Future Leader of the Year" category at the GM Awards by Hotelier Middle East.
Laura's promotion is a testament to Accor's commitment to empowering talent and fostering future leaders who embody innovation and resilience.
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