Queen Elizabeth 2 Hotel, managed by Accor, has announced the appointment of Shaileen Jiwa as its new General Manager, effective June 2025. With more than two decades of global hospitality experience and a strong track record in operational excellence and people-centric leadership, Shaileen will lead the hotel's next growth chapter as one of Dubai's most iconic heritage destinations.
Prior to joining the Queen Elizabeth 2, Shaileen was General Manager at MGallery Gem Forest Nairobi. Her career spans senior leadership roles at world-class properties, including Tribe and Trademark Hotels in Nairobi, the iconic Drake Hotel, and Canada's first Canopy by Hilton in Toronto. She is known for her dynamic leadership style, strategic vision, and ability to create unforgettable guest experiences, earning her a reputation for achieving results and fostering high-performing, inclusive teams.
In her new role, Shaileen will oversee all operations of the Queen Elizabeth 2, a legendary ocean liner turned floating hotel that continues to welcome guests from around the world and reinforces its position as a leading hospitality, heritage, and events destination in Dubai.
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